There is a two-year warranty on all products sold in Denmark. The Danish “Sales Act” allows you to complain about defects and deficiencies in a product you have purchased.
Contact us on the form below if you experience issues with your product, we are ready to help.
The right to complain covers all defects that were present, or where the cause of the defect was present, when you received the product.
Please read the Quickguide and Manual for your product carefully and check out our Videoguides.
If you still have problems please contact us on the form below, we are always ready to help.
If you want to return a product which is not covered by warranty and receive a refund, the following criteria should be met:
Please contact us and our with detailed reason for your return on the form below and we will will provide you with the return shipping information and any additional details.
Returned items will require us to receive confirmation at our warehouse before the refund can be processed.
Refund amounts for returned items will be credited to you in the same currency and via the original payment method. Shipping expenses cannot be refunded.
FIll out the form below and we will cantact you as soon as possible
