There is a two-year warranty on all products sold in Denmark. The Danish “Sales Act” allows you to complain about defects and deficiencies in a product you have purchased.
Contact us on the form below if you experience issues with your product, we are ready to help.
The right to complain covers all defects that were present, or where the cause of the defect was present, when you received the product.
Please read the Quickguide and Manual for your product carefully and check out our Videoguides.
If you still have problems please contact us on the form below, we are always ready to help.
As a consumer, you have a statutory 14-day right of withdrawal from the date you receive your order.
In addition, Culti ApS offers an extended return policy on selected products. Return and withdrawal conditions may vary depending on the product purchased.
If you wish to return a product or exercise your right of withdrawal, you can submit your request using our online return form. or contact us directly.
Once your request has been submitted, you will automatically receive a confirmation by email.
For full details regarding our right of withdrawal, extended return policy and any product-specific conditions, please see our Terms & Conditions.
FIll out the form below and we will cantact you as soon as possible
